Terms of service

Terms of Service

Welcome to One Central.

These Terms of Service govern your use of the One Central website and your purchase of products from us.

By using our website or placing an order, you agree to these Terms.

Use of Our Website

You agree to use the One Central website lawfully and responsibly.

You must not use our website for fraudulent, abusive, unlawful, or unauthorized purposes.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing are accurate.

However, minor differences may occur between product images and the physical product because of photography, lighting, manufacturing variations, or display settings.

Where product-specific specifications or instructions are provided, customers should review them before purchasing and using the product.

Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you to provide an appropriate solution, including cancellation and refund where applicable.

Pricing

Product prices displayed on the website may change without notice.

We reserve the right to correct pricing, description, availability, or technical errors.

If an obvious pricing error occurs, we may contact you before processing the order.

Orders

Placing an order does not necessarily mean that the order has been accepted for fulfillment.

We may contact you to confirm an order, particularly where additional information is required.

We reserve the right to cancel or decline an order in circumstances including:

Suspected fraudulent activity
Incorrect pricing or product information
Product availability issues
Incorrect or incomplete customer information
Unusual or abusive ordering activity

If payment has already been received for an order that we cancel, the applicable amount will be refunded.

Customer Information

You are responsible for providing accurate information when placing an order, including:

Name
Phone number
Email address where applicable
Delivery address
City
Other information required to fulfill the order

One Central is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Payments

Available payment methods will be displayed during checkout.

Payment must be completed using an available payment method unless Cash on Delivery is offered and selected.

Cash on Delivery

Where available, Cash on Delivery allows eligible customers to pay when their order is delivered.

One Central may contact customers to verify COD orders before dispatch.

Repeated refusal or failure to receive confirmed COD orders may affect future COD availability.

Shipping and Delivery

Shipping and delivery are subject to our Shipping & Delivery Policy.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should review that policy before purchasing.

Intellectual Property

The One Central name, logo, branding, website content, photographs, graphics, written material, designs, and other original content belong to One Central or its respective owners.

You may not reproduce, modify, distribute, publish, or commercially use our content without permission.

Third-Party Services and Links

Our website may use or provide access to third-party services or links.

One Central is not responsible for the content, policies, availability, or practices of third-party services.

Limitation of Responsibility

To the extent permitted by applicable law, One Central will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, service interruptions, technical failures, or events outside our control.

Nothing in these Terms is intended to remove or limit any rights or protections that cannot legally be excluded.